Emergency Eye Care

Available during office hours

Sight’s not something to gamble on.   If you believe it’s an emergency, it is! Call Now!

Call to schedule or have your questions answered!
Call Now: 1 (888) 899-0816

Emergency Eye Care Services: When to Seek Immediate Attention

When it comes to your eyes, sudden or severe symptoms should never be ignored. At The Eye Care Center LTD, we provide prompt, professional emergency eye care for a wide range of urgent eye conditions. Whether you’re experiencing unexpected pain, vision changes, or trauma to the eye, our experienced doctors are here to help when it matters most.

Common Eye Emergencies We Treat

  • Pink Eye Treatment (Conjunctivitis)
    While not always an emergency, pink eye can be highly contagious and very uncomfortable. If you’re experiencing redness, discharge, swelling, or blurred vision—especially with pain or light sensitivity—prompt eye infection care is recommended.
  • Red Eye & Urgent Care
    A red painful eye can indicate infection, inflammation, or injury. If you notice redness along with eye pain, light sensitivity, or vision loss, it’s important to seek red eye urgent care right away.
  • Scratched Eye (Corneal Abrasion)
    A scratched eye, also called a corneal abrasion, can cause sharp pain, tearing, a gritty sensation, and sensitivity to light. Prompt treatment is important to relieve discomfort and reduce the risk of infection.
  • Sudden Vision Loss
    Experiencing sudden vision loss—even if temporary—is always an emergency. It may signal serious conditions like retinal detachment, vascular issues, or optic nerve problems. Immediate care can help preserve your sight.
  • Flashes and Floaters
    Seeing sudden flashes of light or a new onset of floaters (black spots, cobweb-like shapes, or drifting lines) can indicate retinal detachment or a retinal tear. These symptoms require same-day evaluation to prevent permanent vision damage.
  • Eye Pain Relief
    Severe or unexplained eye pain is never normal. It can result from infections, injuries, inflammation, or increased eye pressure. Our team provides expert evaluation and fast eye pain relief for your safety and comfort.
  • Swollen Eyelid Treatment
    A swollen eyelid may result from an allergic reaction, infection (such as a stye or cellulitis), or trauma. Our doctors provide quick and effective swollen eyelid treatment to reduce swelling and treat the cause.
  • Chemical Burn in Eye
    A chemical burn in the eye is a medical emergency. Whether from household products, industrial substances, or personal care products, immediate flushing and treatment are critical to prevent vision loss and permanent damage.
  • Foreign Body in Eye (Metal, Wood, etc.)
    Getting a foreign body such as metal, wood, or other debris in the eye can lead to severe complications. Do not attempt to remove it yourself. We use specialized tools to safely remove objects and minimize injury or infection.
  • Light Sensitivity Emergency
    If you’re experiencing sudden, intense light sensitivity, especially with pain, redness, or blurred vision, this could signal inflammation of the cornea or internal structures of the eye. This is considered an emergency and should be treated immediately.

Ready to experience relief? Schedule Your Treehouse Eyes Consultation Today!

Our Reviews

4.9
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christine Iannantone profile picture
christine Iannantone
22:33 27 Dec 25
Extremely helpful staff!
Sal Reggio profile picture
Sal Reggio
01:48 17 Dec 25
Had a wonderful experience at Eye Care Center
Nour, once again gave me great service. I've known and have had the pleasure of Nour's assistance for a couple of years now. She helped me pick out new frames for my glasses. Can't wait to see them when they are ready. Thanks again for all your help!
Maria Boulahanis profile picture
Maria Boulahanis
02:15 26 Nov 25
Excellent eye care center! Super friendly staff! If you’re looking for great service and extremely thorough Eye Doctor , this office is superb!
Lisa Mangini profile picture
Lisa Mangini
04:24 12 Nov 25
Very friendly and explained everything clearly. They even offered choices
Jan Balkus profile picture
Jan Balkus
23:37 26 Sep 25
Excellent bedside. Clean office
Response from the owner 22:25 09 Oct 25
Thank you Jan for your review! We appreciate you choosing Eye Care Center LTD and look forward to seeing you again soon!
bill white profile picture
bill white
22:54 10 Sep 25
Very professional explained everything very well.
Response from the owner 15:02 13 Sep 25
Thank you for the great review! We appreciate you!
Claudia Wolf profile picture
Claudia Wolf
21:47 09 Sep 25
Very efficient and talented Dr and staff. Beautiful office as well.
Response from the owner 15:02 13 Sep 25
Thank you for the great review!
Laura Hua profile picture
Laura Hua
01:26 05 Aug 25
Would recommend Dr. Jenna Bacerra to anyone of all ages! Previous eye doctors at corporate chains rushed through my eye exam but Dr. Bacerra described everything with great attention. My time went past 5 because I had so many questions but my dr. and the sweet lady that helped me with my paperwork reassured me it was okay 🙂
Response from the owner 03:22 28 Aug 25
Thank you so much Laura for your wonderful recommendation! We’re thrilled to hear that Dr. Bacerra took the time to thoroughly explain everything and answer all your questions. Providing personalized, unhurried care is very important to us. We’ll be sure to pass along your kind words to Dr. Bacerra and our team. Looking forward to seeing you again soon!
Bridgette Caldera profile picture
Bridgette Caldera
20:49 18 Jul 25
Everyone is very kind and they make sure you feel comfortable throughout the visit. Definitely recommend!
Response from the owner 19:51 23 Jul 25
Thank you so much for your kind words! We’re so glad to hear you felt comfortable and well cared for during your visit. It means a lot to our team — we truly appreciate your trust and support!
DisneyXtreme profile picture
DisneyXtreme
17:31 02 Jul 25
Me and my wife needed an eye exam. Dr. Jenna Bacerra did an awesome job. She is very professional, answered all of our questions and explained every thing well. Thank You Dr. Bacerra for taking care of us along with the lady who helped us nicely in front.
Response from the owner 15:37 02 Jul 25
Thank you so much for your kind feedback!We’re thrilled to hear that you and your wife had such a positive experience with Dr. Bacerra. She—alongside Dr. Albina and Dr. Park—is deeply committed to providing thorough, thoughtful care, and it’s wonderful to know you felt well taken care of and had all your questions clearly answered.We’ll be sure to pass along your kind words to Nour, who assisted you—she’ll be so happy to hear that! We’re glad she helped make your visit a smooth one, just like everyone on our team strives to do every day. 😊Thank you for being part of our family of patients! We look forward to seeing you both again soon. Warm regards from all of us at The Eye Care Center LTD
Cindi Q profile picture
Cindi Q
01:47 02 Jul 25
Staff took the time to answer all of our questions. Dr Baccerra was very professional and took the time to do a thorough assessment. We did not feel rushed like we do at most other offices.
Response from the owner 15:28 02 Jul 25
Thank you so much for your kind words!We’re really happy to hear that you felt heard and taken care of during your visit. Dr. Bacerra and our team always try to give each patient the time and attention they deserve, so it's great to know that came through.We’re so glad you didn’t feel rushed and that the experience felt different—in a good way!! :)) We truly appreciate your feedback and look forward to seeing you again.Thank you for being part of our family of patients! Warm regards from all of us at The Eye Care Center LTD
Frank Trilla profile picture
Frank Trilla
00:59 25 Jun 25
Friendly, thorough and extremely professional! Great new eye dr for me!
Response from the owner 18:31 25 Jun 25
Thank you so much for your kind words! We’re honored to be your new eye care team and truly appreciate your continued support since the opening of this additional Eye Care Center LTD location. It’s been a pleasure caring for you over the past few years, and we’re grateful for the trust you’ve placed in several of our doctors. We look forward to continuing to serve you! Warmly,All of us at The Eye Care Center LTD
David LeBlanc profile picture
David LeBlanc
19:41 10 Jun 25
Customer Beware! This place is a total scam. They lie to you about your insurance to force you into paying a ton out of pocket and at the same time double bill your insurance for the same services that you just paid out of pocket.

Update:

I spoke to the owner. It was a great call. Definitely miscommunication which led to confusion and red flags. Eye Care center is not a scam. I remain a customer of Eye Care Center and look forward to continuing to use them for my eye care needs in the future.

Note: I have updated my rating from one star to four stars based on factors I believe justified my rating change.
Norma Saucedo profile picture
Norma Saucedo
18:45 22 Mar 25
Staff was so great and very patient with my son who never stays still. They answered and were very helpful with all questions we had.
Bob profile picture
Bob
19:26 20 Mar 25
Very thorough exam and Dr. Albina explained everything in great detail. I would
recommend him to anyone.
Monika Ilieva profile picture
Monika Ilieva
20:56 08 Mar 25
Wonderful experience all around! Dr. Qureshi was great with our daughter and put her mind at ease about her myopia treatment. I highly recommend this practice!
Lesle Koepp profile picture
Lesle Koepp
03:03 05 Mar 25
Dr. Albina is very knowledgeable & thorough. The staff is friendly & helpful. And the office is sparkling clean!
Pete Magana profile picture
Pete Magana
21:32 22 Oct 24
My first visit to eyecare center was nothing short of exceptional. From the moment I walked in, to the moment I left,care was outstanding. I'm a disabled veteran. I appreciate the time they took to explain everything to me. Although I received bad news, I left with a feeling of hope. Thank you!
Robert Henne profile picture
Robert Henne
17:10 17 Jul 24
The entire appointment was great. The office is located in a mall. Easy to find and plenty of parking. I was seen by the Med-tech as soon as we arrived. He was very kind and professional. As soon as the tech was finished his testing I went to see the DR. DR Albina was wonderful. He totally knew my vision situation and spoke to both my wife and I. It was a refreshing experience because he, in just a few minutes knew exactly what I have be dealing with for almost 40 years. He is going to stay in contact with me even though this was a one time visit set up by Veterans Evaluation Services. I highly recommend DR. Albina!
Barbara Di S. profile picture
Barbara Di S.
02:56 06 Jan 26
The eye doctor and the staff are professional and friendly. I recommend it.
Lucia S. profile picture
Lucia S.
02:50 31 Dec 25
Very friendly and very helpful staff.
Tim P. profile picture
Tim P.
18:20 30 Dec 25
Great service & prices!
Steven R. profile picture
Steven R.
17:23 30 Dec 25
Great experience and took the time to explain everything. We were able to figure out the issue and taking the proper procedures to get it fixed.
Mohamed H. profile picture
Mohamed H.
18:40 10 Nov 25
Best service
KEVIN H. profile picture
KEVIN H.
01:40 28 Oct 25
It was great. Very helpful and informative. Dr was great. Rob my intake coordinator was amazing, and went above and beyond. Overall great experience!
Response from the owner 16:29 30 Oct 25
Thank you so much Kevin for your review! Thank you for recognizing our efforts. We all put our heart and soul into helping out each person that walks through the doors of our clinics as if they were our family. Sincerely, All of us at The Eye Care Center LTD
Genev V. profile picture
Genev V.
18:35 25 Oct 25
Excellent service. Monica was very helpful with explaining insurance costs, & helping me with trying out contact lenses. Dr Saleh took the time to ensure all my questions were answered during the exam & was very thorough in ensuring my contact lenses were the best fit. Highly recommend this place.

10/25/25
Great service at this office. Dr Park was so kind to fix my bent eye glass frame when I walked in. I have been going here for years & highly recommend this office for all your optical needs.
Response from the owner 15:41 23 Jun 21
Thank you for your kind words Genev! Your comment will be passed along to Monica, Dr Saleh, Dr Albina and the Team!Looking forward to seeing you soon and next year again!
Ana profile picture
Ana
14:36 23 Oct 25
Thank you Eye Care Center for your service Doctors and staff are very helpful super nice I didn’t know what kind of glasses to get they help me to decide! I love my glasses! I end up getting a regular glasses and sun glasses .Highly recommend them 🥰
Response from the owner 15:04 24 Oct 25
Thank you for your kind words! We're so happy our team could help you find glasses you love. It's wonderful that you went with both regular glasses and sunglasses – the best of both worlds! We truly appreciate your recommendation and look forward to serving you again. Thanks for choosing The Eye Care Center LTD!
I R profile picture
I R
01:07 23 Oct 25
After visiting three different eye doctors for my 7-year-old daughter’s myopia management, Dr. Park was the only one who truly took the time to explain everything clearly and thoroughly. He’s incredibly attentive, easy to talk to, and very transparent about every step of the process.

My daughter actually looks forward to her visits—which says a lot! Dr. Park not only showed us how myopia management works, but after just one week of treatment, her vision improved dramatically—from 100/400 to not needing glasses at all.
We’re so grateful for his care and expertise. I highly recommend Dr. Park to any parent looking for someone who genuinely cares and delivers amazing results.
Response from the owner 15:10 24 Oct 25
Thank you so much for this heartwarming review! Hearing about your daughter's incredible progress brings us so much joy. We're thrilled that Dr. Park was able to provide the clear explanations and attentive care you were looking for.It's wonderful that your daughter actually looks forward to her appointments—that tells us we're doing something right! Dr. Park and all our doctors take great pride in helping families understand myopia management, and seeing results like your daughter's makes all the difference. We're proud to be a specialty clinic and to offer amazing, life-changing treatments like Myopia Management.We're so grateful you found us and trusted us with your daughter's care. Thank you for recommending Dr. Park—it truly means the world to our entire team. We look forward to continuing to support your daughter's eye health journey!
Nina D. profile picture
Nina D.
01:43 10 Sep 25
Very good experience, Dr Park is very nice and knowledgeable, many thanks to him that he resolve our concern very effectively!
Response from the owner 16:30 30 Oct 25
Thank you so much Nina for taking the team time to leave us a review. We really appreciate it!We are looking forward to seeing you again soon!
Jan profile picture
Jan
22:23 02 Sep 25
Very professional and caring staff! They are very patient and helpful throughout the entire visit. I highly recommend them to anyone seeking high-quality eye care!
Response from the owner 22:24 09 Oct 25
Thank you Jan for your review! We appreciate you choosing Eye Care Center LTD and look forward to seeing you again soon!
Laurel H. profile picture
Laurel H.
19:22 22 Aug 25
Very nice eye care place. They take Blue Cross Blue shield Medicaid and have a good sampling of like 20-30 frames fully covered by Medicaid.
Very thorough with lots of good tests and no annoying eye puff machine.
Very personable and friendly..
Joseph profile picture
Joseph
02:36 05 Jul 25
All staff was friendly and helpful. Dr. Park was extremely thorough and helpful. He explained everything and answered all questions I had. He has done eye exams for myself and my children and has great rapport with the entire family. I felt like Dr Park went above and beyond what was expected.
Gianna B. profile picture
Gianna B.
03:42 04 Jul 25
Dr. Park got me in right away and was very helpful! I was dealing with an infection in my eye that wouldn’t go away and he was knowledgeable, spoke to me with respect and understanding even when I wasn’t sure what was going on, and he checked in on me to make sure I was progressing!

I also had issues with my pharmacy not processing my prescriptions correctly. Dr. Park was easy to get in contact with to discuss the issues I was having and he even took it upon himself to call my pharmacy THREE times to make sure I got the medication I needed.
All of the staff I encountered were very friendly and quick to work with me.
James C. profile picture
James C.
16:41 12 Mar 25
I had been experiencing eye discomfort for a few weeks and came in to see Dr. Park at Eye Care Center in Addison. After a few tests, Dr. Park determined the underlying problem and provided me a treatment plan. My eyes are feeling great now! Great office and staff!
Lin N profile picture
Lin N
00:24 09 Mar 25
Great eye center helped my dry eyes using radio frequency treatment therapy and no more dry eyes or have to use eye drops.
Response from the owner 14:41 14 Apr 25
Thank you very much for taking the time to leave us a review and for your kind words!We are looking forward to seeing you again soon.Kind regards from all of us at The Eye Care Center LTD
Anthony B. profile picture
Anthony B.
01:45 20 Dec 24
Very friendly and knowledgeable staff! Was sent for a VA Evaluation and couldn't have been more expedient! Thanks again!
Junior S. profile picture
Junior S.
20:29 21 Oct 24
Good places, good servers, and cute options.
Ed J. profile picture
Ed J.
20:48 19 Sep 24
Professional, courteous
Donnisha B. profile picture
Donnisha B.
21:19 29 Aug 24
My son is 8 years old and has autism. I truly appreciate how well the entire staff was able to handle my baby. They made us comfortable, worked with any difficulties there were during his eye exam, to which there was only 1 occurrence with putting eye drops in his eyes, to which they managed to do, and just was overall pleasant. Thank you all there at Eye Care Center for giving us a really nice first visit
Stephanie W. profile picture
Stephanie W.
02:00 27 Sep 23
I usually don’t take the time to write reviews, but I had such a great experience I wanted to share mine. I wasn’t sure what to expect from the “Eye Care Center” because it looks fairly small from the outside but I was wondering pleasantly surprised to find an office that had top notch technology and a wonderful staff. I felt very well taken care of as a first time client and the doctor took the time to thoroughly explain some things about my eyes and his recommendations. BONUS- staff is bilingual and super friendly. Couldn’t recommend this place enough !
Barbara Di S. profile picture
Barbara Di S.
02:56 06 Jan 26
The eye doctor and the staff are professional and friendly. I recommend it.
Lucia S. profile picture
Lucia S.
02:50 31 Dec 25
Very friendly and very helpful staff.
Tim P. profile picture
Tim P.
18:20 30 Dec 25
Great service & prices!
Steven R. profile picture
Steven R.
17:23 30 Dec 25
Great experience and took the time to explain everything. We were able to figure out the issue and taking the proper procedures to get it fixed.
Mohamed H. profile picture
Mohamed H.
18:40 10 Nov 25
Best service
KEVIN H. profile picture
KEVIN H.
01:40 28 Oct 25
It was great. Very helpful and informative. Dr was great. Rob my intake coordinator was amazing, and went above and beyond. Overall great experience!
Response from the owner 16:29 30 Oct 25
Thank you so much Kevin for your review! Thank you for recognizing our efforts. We all put our heart and soul into helping out each person that walks through the doors of our clinics as if they were our family. Sincerely, All of us at The Eye Care Center LTD
Genev V. profile picture
Genev V.
18:35 25 Oct 25
Excellent service. Monica was very helpful with explaining insurance costs, & helping me with trying out contact lenses. Dr Saleh took the time to ensure all my questions were answered during the exam & was very thorough in ensuring my contact lenses were the best fit. Highly recommend this place.

10/25/25
Great service at this office. Dr Park was so kind to fix my bent eye glass frame when I walked in. I have been going here for years & highly recommend this office for all your optical needs.
Response from the owner 15:41 23 Jun 21
Thank you for your kind words Genev! Your comment will be passed along to Monica, Dr Saleh, Dr Albina and the Team!Looking forward to seeing you soon and next year again!
Ana profile picture
Ana
14:36 23 Oct 25
Thank you Eye Care Center for your service Doctors and staff are very helpful super nice I didn’t know what kind of glasses to get they help me to decide! I love my glasses! I end up getting a regular glasses and sun glasses .Highly recommend them 🥰
Response from the owner 15:04 24 Oct 25
Thank you for your kind words! We're so happy our team could help you find glasses you love. It's wonderful that you went with both regular glasses and sunglasses – the best of both worlds! We truly appreciate your recommendation and look forward to serving you again. Thanks for choosing The Eye Care Center LTD!
I R profile picture
I R
01:07 23 Oct 25
After visiting three different eye doctors for my 7-year-old daughter’s myopia management, Dr. Park was the only one who truly took the time to explain everything clearly and thoroughly. He’s incredibly attentive, easy to talk to, and very transparent about every step of the process.

My daughter actually looks forward to her visits—which says a lot! Dr. Park not only showed us how myopia management works, but after just one week of treatment, her vision improved dramatically—from 100/400 to not needing glasses at all.
We’re so grateful for his care and expertise. I highly recommend Dr. Park to any parent looking for someone who genuinely cares and delivers amazing results.
Response from the owner 15:10 24 Oct 25
Thank you so much for this heartwarming review! Hearing about your daughter's incredible progress brings us so much joy. We're thrilled that Dr. Park was able to provide the clear explanations and attentive care you were looking for.It's wonderful that your daughter actually looks forward to her appointments—that tells us we're doing something right! Dr. Park and all our doctors take great pride in helping families understand myopia management, and seeing results like your daughter's makes all the difference. We're proud to be a specialty clinic and to offer amazing, life-changing treatments like Myopia Management.We're so grateful you found us and trusted us with your daughter's care. Thank you for recommending Dr. Park—it truly means the world to our entire team. We look forward to continuing to support your daughter's eye health journey!
Nina D. profile picture
Nina D.
01:43 10 Sep 25
Very good experience, Dr Park is very nice and knowledgeable, many thanks to him that he resolve our concern very effectively!
Response from the owner 16:30 30 Oct 25
Thank you so much Nina for taking the team time to leave us a review. We really appreciate it!We are looking forward to seeing you again soon!
Jan profile picture
Jan
22:23 02 Sep 25
Very professional and caring staff! They are very patient and helpful throughout the entire visit. I highly recommend them to anyone seeking high-quality eye care!
Response from the owner 22:24 09 Oct 25
Thank you Jan for your review! We appreciate you choosing Eye Care Center LTD and look forward to seeing you again soon!
Laurel H. profile picture
Laurel H.
19:22 22 Aug 25
Very nice eye care place. They take Blue Cross Blue shield Medicaid and have a good sampling of like 20-30 frames fully covered by Medicaid.
Very thorough with lots of good tests and no annoying eye puff machine.
Very personable and friendly..
Joseph profile picture
Joseph
02:36 05 Jul 25
All staff was friendly and helpful. Dr. Park was extremely thorough and helpful. He explained everything and answered all questions I had. He has done eye exams for myself and my children and has great rapport with the entire family. I felt like Dr Park went above and beyond what was expected.
Gianna B. profile picture
Gianna B.
03:42 04 Jul 25
Dr. Park got me in right away and was very helpful! I was dealing with an infection in my eye that wouldn’t go away and he was knowledgeable, spoke to me with respect and understanding even when I wasn’t sure what was going on, and he checked in on me to make sure I was progressing!

I also had issues with my pharmacy not processing my prescriptions correctly. Dr. Park was easy to get in contact with to discuss the issues I was having and he even took it upon himself to call my pharmacy THREE times to make sure I got the medication I needed.
All of the staff I encountered were very friendly and quick to work with me.
James C. profile picture
James C.
16:41 12 Mar 25
I had been experiencing eye discomfort for a few weeks and came in to see Dr. Park at Eye Care Center in Addison. After a few tests, Dr. Park determined the underlying problem and provided me a treatment plan. My eyes are feeling great now! Great office and staff!
Lin N profile picture
Lin N
00:24 09 Mar 25
Great eye center helped my dry eyes using radio frequency treatment therapy and no more dry eyes or have to use eye drops.
Response from the owner 14:41 14 Apr 25
Thank you very much for taking the time to leave us a review and for your kind words!We are looking forward to seeing you again soon.Kind regards from all of us at The Eye Care Center LTD
Anthony B. profile picture
Anthony B.
01:45 20 Dec 24
Very friendly and knowledgeable staff! Was sent for a VA Evaluation and couldn't have been more expedient! Thanks again!
Junior S. profile picture
Junior S.
20:29 21 Oct 24
Good places, good servers, and cute options.
Ed J. profile picture
Ed J.
20:48 19 Sep 24
Professional, courteous
Donnisha B. profile picture
Donnisha B.
21:19 29 Aug 24
My son is 8 years old and has autism. I truly appreciate how well the entire staff was able to handle my baby. They made us comfortable, worked with any difficulties there were during his eye exam, to which there was only 1 occurrence with putting eye drops in his eyes, to which they managed to do, and just was overall pleasant. Thank you all there at Eye Care Center for giving us a really nice first visit
Stephanie W. profile picture
Stephanie W.
02:00 27 Sep 23
I usually don’t take the time to write reviews, but I had such a great experience I wanted to share mine. I wasn’t sure what to expect from the “Eye Care Center” because it looks fairly small from the outside but I was wondering pleasantly surprised to find an office that had top notch technology and a wonderful staff. I felt very well taken care of as a first time client and the doctor took the time to thoroughly explain some things about my eyes and his recommendations. BONUS- staff is bilingual and super friendly. Couldn’t recommend this place enough !

What to Do After Hours, on Holidays, or When No Doctor Is On Staff

If you are experiencing a serious eye emergency after hours, on weekends, during holidays, or at a time when no doctor is on staff, and are unable to reach our office, please go to the nearest urgent care center or emergency room without delay. Conditions like retinal detachment, chemical burns, foreign bodies in the eye, and sudden vision loss require immediate medical intervention to avoid permanent damage.
Important Legal Disclaimer:
While we strive to provide urgent care whenever possible, there may be times—such as after business hours, during holidays, or when no doctor is available on-site—when we cannot respond or offer treatment. If you are experiencing an emergency and are unable to reach us, you must seek care elsewhere immediately. The Eye Care Center LTD is not liable for delays in treatment during times we are closed, unavailable, or when no doctor is on staff.

The Emergency Treatment Process

Eye Care Center Exam Steps
1
Call Us ASAP
If you are experiencing an eye emergency during regular business hours, please call us immediately.

At The Eye Care Center LTD, we understand that eye emergencies can be frightening. That’s why we are committed to delivering fast, effective, and compassionate care for urgent eye issues. Whether you’re experiencing vision loss, eye trauma, infection, or other concerning symptoms, we’re here to help protect your sight.

Emergency Eyecare FAQs

Is this really an eye emergency, or am I overreacting?
Any sudden vision change, eye pain, flashes/floaters, chemical splash, trauma, or “something in my eye that won’t rinse out” is an emergency. When in doubt, call—sight is too precious for guesswork.
What are your emergency hours?
We triage calls and schedule same‑day or during office hours visits when medically necessary. If your situation is vision‑threatening and you can’t reach us immediately, head straight to the nearest ER.
Do I need an appointment, or can I walk in?
Calling first lets us prep the right room, doctor, and medications—saving you time (and eyeballs). Walk‑ins are accepted, but expect a brief triage on arrival.
Should I go to the emergency room or an optometrist?
If you have severe eye trauma, uncontrolled bleeding, or other life‑threatening injuries, the ER is the safest first stop. For most red‑eye, lost contact lenses, foreign bodies, flashes/floaters, or sudden blurry vision, our optometrists can treat you faster and often at lower cost.
What should I do while I’m on the way?
  • Don’t rub or apply pressure.


  • For chemical splashes, flush with clean water for 15 minutes before traveling.


  • Bring any bottles, contacts, or foreign objects (so we know the villain in the story).
Do you take my insurance?
We accept most commercial vision and medical plans. Emergency visits typically bill under your medical insurance—even if it’s an “eye” problem—because it’s classified as urgent care.
How much will an emergency visit cost without insurance?
Typical urgent‑eye‑care exams range $150–$350, depending on diagnostics (imaging, cultures, foreign‑body removal). We provide estimates up front and flexible payment options.
What technology do you use for diagnosis?
Expect high‑resolution retinal imaging, in‑office OCT scans, digital corneal topography, and anterior‑segment photography—so we can spot trouble before it becomes a cliffhanger.
Can I drive myself home?
If we dilate or treat your eyes, your vision may blur for 2–4 hours. Arrange a ride or rideshare when possible. (Uber: 1, Pupil: 0.)
Do you offer tele‑optometry for emergencies?
Anything involving sudden vision loss, trauma, or intense pain needs in‑person care.
What should I bring to my emergency appointment?
  • A list of current meds and allergies


  • Glasses or contact‑lens prescription (if handy)


  • Insurance card and ID


  • Sunglasses (dilation chic)
ow fast can I get a prescription filled?
For infections or inflammation we e‑scribe instantly. Local 24‑hour pharmacies often have your drops ready before you leave our parking lot.
Is emergency care available for children?
Absolutely. Our doctors treat pediatric eye injuries, infections, and sudden vision changes. Pro tip: bring a favorite toy or video—distraction is pediatric optometry’s secret sauce.
What happens after my emergency visit?
We’ll schedule follow‑up within 24–72 hours (sooner if needed) to confirm healing. Missed follow‑ups are the movie sequels nobody asked for—don’t skip them.
Can you remove a stuck contact lens?
Yes. We numb the eye, gently dislodge the lens, and check for corneal abrasions. It’s quick, painless, and way better than wrestling your eyelid in the bathroom mirror.
How do I prevent eye emergencies?
Wear ANSI‑rated safety glasses during yard work, sports, or DIY projects.

Store chemicals below eye level.

Replace contacts on schedule and never sleep in lenses not approved for overnight wear.

Schedule annual eye exams—because prevention beats panicked phone calls.
Can you certify return‑to‑work or sports clearance?
Yes. Once treatment is complete and vision is stable, we provide clearance notes for employers, schools, or coaches.
I’m seeing “floaters” and flashing lights—help!
Call immediately. These can signal a retinal tear or detachment. Timely laser repair can save vision; delayed care can cost it.
EYE CARE CENTER GLYPH

Family-owned roots, vision you trust!

Supporting Patients On The Path To Amazing Eyes and Vision Health

99 %
Customer Satisfaction

At The Eye Care Center LTD, we’ve proudly guided tens of thousands of clients on their journey toward clearer vision and a more fulfilling life—combining cutting-edge technology with compassionate expertise to deliver remarkable, lasting results.

Your Child’s Path to Better Vision

Before you type “Eye Doctor near me” into the search engine, and live in Addison , Burbank or Willowbrook, Illinois, schedule an appointment with The Eye Care Center LTD for your optometry needs. Our optometrists will help you get to the bottom of your eye troubles and aid you in finding a better life with improved vision.

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Contact Us!

Feel free to give us a call at our general contact number or at your preferred location.

Call Now: 1 (888) 899-0816
The The Eye Care Center LTD Addison Office
1250 W Lake St #19c, Addison, IL 60101, USA
Phone: (630) 543-0607
The The Eye Care Center LTD Burbank Office
8525 S Harlem Ave, Burbank, IL 60459, USA
Phone: (708) 599-0050
The The Eye Care Center LTD Willowbrook Office
6300 Kingery Hwy #116, Willowbrook, IL 60527
Phone: (630) 969-2807
General Call Hours
Day Time
Mon. – Thur. 10am – 6pm
Friday 10am – 5pm
Saturday 9am – 2pm
Sunday Closed